ttracing-sg

CRO Testing Roadmap

TTRacing Singapore
May 2026

TTRacing SG drives paid traffic to a bundle deals page that is its highest-AOV conversion destination, yet that page carries none of the trust, urgency, or deal clarity that converts a first-time visitor. The brand has earned strong social proof off-site, but that credibility is invisible to buyers on the page where it matters most. Three prioritized tests address the specific frictions keeping conversion below its potential.

3 A/B Tests Singapore Market
Market Singapore
1 A/B Test
Page Match & Make Bundle Deals Page

Bundle Page Social Proof + Urgency

Match & Make Bundle Deals Page

The Match & Make bundle page has no reviews, ratings, or customer counts anywhere on the page, despite the brand holding verified ratings on Shopee. Paid search ads with urgency-led copy land on a page where no urgency signal exists in the page body and the sale countdown is visible only in the announcement bar.

★★★★★ * Concept illustration only. Final design will differ.
2 A/B Test
Page Match & Make Bundle Deals Page

Bundle Card CTA Copy

Match & Make Bundle Deals Page

"Configure Now" is the CTA on all seven bundle cards, positioning the next step as effort and complexity at the moment a visitor is ready to claim a deal. The same friction point was independently documented on TTRacing's Australian site on a structurally identical bundle page.

Configure Now Current Claim This Bundle Variation * Concept illustration only. Final design will differ.
3 A/B Test
Page Match & Make Bundle Deals Page

Bundle Card Savings Framing

Match & Make Bundle Deals Page

Seven bundle cards use inconsistent savings formats across the page: some show dollar savings, others show a starting price with no savings signal at all. Visitors cannot compare deal value across bundles without mental arithmetic, and the highest-savings bundles carry no visual distinction from the weakest ones.

CURRENT VARIATION * Concept illustration only. Final design will differ.
BIGGEST KILLERS OF CONVERSION RATE

Three patterns emerge consistently across every data source. The brand has earned meaningful social proof, primarily on Shopee, but none of that credibility appears on the pages where purchase decisions are made. Paid traffic arrives from ads promising deals and urgency, then lands on a page that reflects neither.

Second, friction signals on the bundle page converge: CTA language that implies effort, inconsistent savings formats that require mental arithmetic, and no hierarchy between deals. Each of these is a separate lever, and each was documented independently across both the SG and AU site audits.

Third, first-time mobile visitors to the bundle page face a 24-second LCP before content appears. Every split test on this page runs at a fraction of its potential until the underlying performance issue is resolved. This is the highest-leverage technical action available, outside any A/B test.

Data Sources
Meta Ads
Google Ads
Reviews & UGC
Page Speed
Competitor Research
Site Screenshots
Findings by Source
Meta Ads
  • One of two sampled ads drives Naruto collection traffic to Shopee SG, not ttracing.sg. The D2C site is not the primary paid social destination for all promoted products.
  • A second ad promotes a Shopee-exclusive voucher but lands on the D2C site, where no Shopee voucher is visible. The page cannot fulfill what the ad promises.
Google Ads
  • Virtually every Shopping ad leads with a percentage discount, training paid traffic to expect deals before reaching the site.
  • A search ad referencing 2024 promotions and a second showing an expired promo code are both actively running as of April 2026.
  • The Match & Make bundle page is not the primary paid search destination for desk and chair buyers. Visitors searching for bundles are sent to single-product pages instead.
Reviews & UGC
  • Standing desk quality and stability receive consistent praise across SG, AU, and MY markets. These are the brand's clearest on-site conversion assets.
  • Four separate reviewers across SG and AU flagged chair fit issues, citing backrest height (too short above 170cm), seat depth causing knee pressure, and headrest position. No sizing guide appears on product pages.
  • Shipping delays and the absence of proactive shipping updates are the most common 1-star complaint pattern, documented across multiple markets.
  • At least one reviewer reports it is impossible to submit a review on ttracing.sg post-purchase. If accurate, this explains the absence of visible reviews on the Shopify site.
Page Speed
  • The Match & Make bundle LP scores 19/100 on mobile. Lab data shows a 24.1-second LCP for first-time visitors. Field data passes because returning users with cached assets pull the average down.
  • The homepage scores 28/100 on mobile with a 6.2-second LCP and 2,660ms total blocking time. Both pages fail Core Web Vitals for new visitors.
  • The same infrastructure pattern was documented in the TTRacing AU audit. This is a global issue, not page-specific.
Competitor Research
  • Secretlab uses explicit sizing tiers (Small/Regular/XL) with anthropometric specifications on every product page, directly addressing the fit anxiety documented in TTRacing's own reviews.
  • Secretlab leads all product listings with consistent savings anchoring and a named warranty guarantee (Peel Protection). TTRacing's bundle page uses three competing badge formats with no consistent value hierarchy.
  • TTRacing sits between budget competitors (S$189-S$309) and Secretlab (from S$679) on price, but without the trust architecture Secretlab places front-and-center on its product pages.
Site Screenshots
  • The bundle page has zero reviews, ratings, or customer counts. All seven bundle cards carry the same CTA: "Configure Now."
  • Three competing badge labels ("Exclusive Deals," "Limited-Time Offer," "Limited-Time Voucher") appear across the same page, diluting rather than amplifying urgency.
  • The cart drawer's only CTA is "View Cart," not "Checkout." Every buyer passes through this extra page load before reaching payment.
  • On the homepage hero, the "Learn More" button is the filled red primary button. "Shop Now" is the ghost secondary button. Primary and secondary conversion actions are visually inverted.

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