ds18

CRO Concept Board

September
2026

Five concepts to choose from, built on 13,958 post-purchase survey responses, 5,543 product reviews, 90 days of Shopify orders, Google Analytics funnel and search data, and the results of DS18's four most recent A/B tests. Data refreshed 18 August 2026.

New Sitewide Klaviyo

A Welcome Offer That Only Unlocks Above a Spend Threshold

DS18 has no popup and no email capture on entry, yet already issues a first-order code. MYFIRST was used on 234 orders in the last 90 days with nothing on the site promoting it, up from 222 the month before. The demand exists without anyone being asked, and it is growing.

We add a Klaviyo popup that trades an email for an offer gated above a spend threshold. That grows the email list and lifts basket size at the same time, instead of discounting orders that would have happened anyway. Reference: our winning case study library.

The offer is DS18's call
  • Percentage off above the threshold
  • Fixed dollar amount off above the threshold
  • Free gift above the threshold, protects margin best
  • Threshold set from the order distribution, so it pulls the middle of the range up rather than rewarding orders already above it
WHERE ORDERS SIT TODAY · 6,767 ORDERS · 90 DAYS Under $100 · 35% of orders, 7% of revenue $100 to $250 $250 and above Median order $149.13 CONTROL · TODAY DS18 CART No popup. No email capture. Nothing asks for the address. Yet MYFIRST was used 234 times in 90 days, with nothing promoting it VARIATION · EXAMPLE OFFER ONLY DS18 × WE LIKE IT LOUD GET $25 OFF ORDERS OVER $199 your@email.com UNLOCK Code applies at checkout on orders over $199. Small orders are never discounted. Grows the email list and pulls the middle of the order range upward.

* Concept illustration only. Offer type, amount and threshold are DS18's decision.

Evidence
  • MYFIRST was used on 234 orders in 90 days with nothing on the site promoting it, and it is the most-used DS18 code on the store. People are hunting for a welcome offer that is never offered. Shopify orders · 90 days · 18 August 2026 · business orders excluded
  • No popup and no on-entry email capture exist today, so this is new list growth rather than a reshuffle of an existing one. DS18 site audit · 21 July 2026
  • The median order is $149.13 and 35% of orders sit under $100 but contribute only 7% of revenue. A threshold just above the median targets the band with the most room to move. Shopify orders · 90 days · 6,767 orders, business orders excluded
Product page Bestsellers

Turn the Bestseller Gallery Into the Spec Story

The spec detail exists. Buyers just never reach it. It sits in a collapsed accordion below the fold while the gallery owns the screen above it.

Specs and build quality are the top reason buyers say they chose DS18, so we move that story into the gallery, the surface attention is already on. No new photography, we restyle the images that already exist and reorder so the spec image leads.

Ideas to explore
  • Spec and benefit callouts drawn onto the existing studio shots
  • Move the spec and dimension image from the back of the gallery to an early slot
  • Add a comparison image: this model against its siblings on size, RMS, impedance and price
  • Add a play button on the first image, the video already exists
JULY TEST DS04 · REVIEWS PUT IN THE DETAILS AREA 0.43% of visitors ever clicked it. 51 people out of 11,866. Below the fold is invisible. CONTROL PRO-X 6.5" $52.95 FOLD Specifications + Reviews + The proof is here. Nobody scrolls to it. VARIATION · SPECS MOVE INTO THE GALLERY 250W RMS ALUMINUM SPEC SHEET VS SIBLINGS PRO-X 6.5" MID-RANGE $52.95 4.2 · 5,463 REVIEWS ADD TO CART Same images, same facts, moved to where people already look.

* Concept illustration only. Reuses existing images. Runs on the PRO-X bestsellers, not PROJECT360.

Evidence
  • DS18's own July test proved content below the fold does not get seen. Reviews moved into the PDP details area were clicked by 0.43% of visitors, 51 people out of 11,866. Intelligems · DS04 · 26 days · 23,500 visitors
  • Specs, sound quality and power are one of the top three things buyers name when asked what decided the purchase: 33 mentions, just behind prior DS18 experience at 40 and price at 36. The gap is visibility, not content. Fairing post-purchase survey · 90 days · 285 free-text answers
  • High reach, low risk. PRO-X 6.5" is the top product on the site at 1,579 units across 609 orders in 90 days, and it carries 189 reviews, more than any other product. Shopify orders and Judge.me · 90 days · 18 August 2026 · business orders excluded
Collection page Cheap build

Flag the One Spec That Decides the Buy

On Loudspeakers, 171 products sit side by side and a 6", 8" and 10" read as near-identical thumbnails. The spec that makes or breaks the install, will it fit, will it play without an amp, will it survive the weather, is buried in the title or the accordion. Buyers find out from a return.

DS18 owns every one of those facts as a structured catalog field, the same ones that already power the filters. We surface the decisive one as a single badge per card.

Badges to explore
  • NEEDS AMP, or RUNS ON FACTORY POWER, read from RMS and sensitivity
  • SHALLOW MOUNT, read from mounting depth, pre-empts the depth-fit returns
  • MARINE-RATED, read from cone material and series
  • One badge per card, priority-ranked, so badges never become wallpaper
  • Out of scope: no popularity stickers, and no vehicle-fitment badges since the catalog carries no per-product fitment
WHAT BUYERS SAY ALMOST STOPPED THEM, AFTER PRICE "Verification of dimensions." · "Make sure they was shallow mount." · "Not knowing if I need a amp." CONTROL $52.95 $95.95 $275.95 $129.95 Four different speakers. One identical-looking grid. VARIATION · ONE BADGE PER CARD NEEDS AMP $52.95 SHALLOW MOUNT $95.95 MARINE-RATED $275.95 RUNS ON FACTORY POWER $129.95 Every badge read from a spec field DS18 already owns.

* Concept illustration only. Every badge reads from an existing spec field. No vehicle-fitment data used.

Evidence
  • Fit and size is the largest named objection after price: 28 of 1,235 buyers, with verbatims like "Verification of dimensions" and "To determine if the 6x9 will fit". Fairing post-purchase survey · 90 days · 1,235 responses
  • Power and compatibility doubt shows up in the same answers: "Not knowing if I need a amp", "Deciding if I need a amp to power them". A power badge answers it on the collection page. Fairing post-purchase survey · 90 days · verbatims
  • The build is cheap. The tag-to-badge render already ships for New Arrival, and every badge reads from a field that already powers the filters. DS18 site audit and catalog · July 2026
Product page Basket size

Make It Easy to Buy a Pair

Speakers go in twos and fours, but the product page defaults to one unit and some buyers do not realise they are sold individually. 57% of speaker orders are already for two or more, so the page is fighting what people actually do.

We test a quantity selector that makes a pair, or a set of four, the obvious path, with pair framing on the page. A quantity-based discount is the natural next layer if DS18 wants it.

Ideas to explore
  • Single, pair and set-of-four options with pair preselected where it fits
  • Helper text at the quantity: sold individually, most people buy a pair
  • Pair and set imagery so buyers see exactly what arrives
  • A quantity-based discount, pending DS18's pricing decision
HOW MANY SPEAKERS BUYERS ACTUALLY ORDER · 4,564 ORDERS · 90 DAYS One · 43% Two · 33% Four · 14% Other CONTROL PRO-X 6.5" MID-RANGE $52.95 QUANTITY 1 + ADD TO CART Defaults to one. Never says a pair is normal. VARIATION · PAIR IS THE OBVIOUS PATH PRO-X 6.5" MID-RANGE $52.95 each HOW MANY? SINGLE $52.95 MOST BUY THIS PAIR $105.90 SET OF 4 $211.80 Sold individually. Most people buy a pair. ADD PAIR TO CART · $105.90 The page finally matches what 57% of buyers already do on their own.

* Concept illustration only. Runs on speaker product pages, not PROJECT360. Any discount pending DS18 pricing.

Evidence
  • 61.1% of speaker orders are for two or more units. 36.4% buy exactly two, 16.6% buy exactly four. The page defaults to one. Shopify orders · 90 days · 3,986 speaker orders, business orders excluded
  • 81.8% of orders contain just one product, and the site's second best-selling item is already a pre-built pair package at 282 orders. Buyers take a pair when a pair is sold as one thing. Shopify orders · 90 days · 6,767 orders, business orders excluded
  • The mistake is real and costs a second order: "I thought my 6x9 were a pair and then had to order another 6x9", "speakers not sold in pairs", "i don't know if it comes with 1 or 2 tweeters". Four straight months of the same complaint. Fairing post-purchase survey · 90 days · verbatims, four monthly pulls
New Collection page Loudspeakers

Send Speaker Shoppers to the Packages They Keep Asking For

A shopper on Loudspeakers gets 171 individual products and no matched system. DS18 already sells the matched systems, speakers with the amp and wiring chosen to work together, but they live on a collection nothing links to.

We drop a row of them into the Loudspeakers grid, where the shopper who has started comparing and stalled will actually see it. No new product and no new discount, because the discount is already in the price. It is just never shown.

Ideas to explore
  • A "Complete systems, already matched" row inside the loudspeakers collection, linking to existing package products
  • Placed after the first rows of products, so it catches the shopper who has started comparing and stalled
  • Copy that answers the stated job: the amp, the speakers and the wiring chosen to work together
  • No new SKU, no new discount. Existing package products, surfaced where the traffic is
WHERE THE TRAFFIC IS VERSUS WHERE THE PACKAGES ARE · MOBILE · 30 DAYS Loudspeakers collection · 10,940 mobile sessions Packages · 1,493 0 purchases CONTROL · TODAY LOUDSPEAKERS 171 products, 24 series $59.95 $64.95 $74.95 Individual products only. Matching is the buyer's job. VARIATION · CONCEPT ONLY LOUDSPEAKERS $59.95 $64.95 $74.95 ALREADY MATCHED COMPLETE SYSTEMS Speakers, amp and wiring chosen to work together. SPEAKERS + TWEETERS $139.95 UPGRADE KIT $375.95 SEE ALL 58 packages No new product, no new discount. Existing packages, put where the traffic is.

* Concept illustration only. Package selection, placement and copy are DS18's decision.

Evidence
  • Packages already sell. 538 orders and $210,954 in 90 days, 8% of orders but 12% of revenue, and the best selling one is the number two product on the whole site. Shopify orders · 90 days · 6,767 orders, business orders excluded
  • Every package we could fully price is cheaper than buying the same items separately, by 2% up to 25%. The best seller is $144.95 against $193.80 for its four parts. Not one package on the site shows that saving, because none of them carries a compare-at price. Shopify catalog · component pricing checked against package contents · 18 August 2026
  • Buyers name the job these packages do. Wiring and installation is the second biggest challenge at 14.5%, only 9.5% of speaker orders contain an amplifier, and the packages collection took 1,493 mobile sessions at 77% engagement with zero purchases because almost nothing links to it. Fairing survey · 90 days · 830 responses, with Shopify orders and Google Analytics · 30 days